Terms and Conditions

• Pharos reserves the right to amend information contained on the website and the brochure, including course details, fees or timing. We will always tell any student who has registered for a course about any changes.
  
  
• Details of your course are available on the Pharos website and these include, description, lesson headings, tutor, and start day and length of the course.
  
  
• Courses may be combined, shortened or closed, subject to enrolment numbers, in consultation with students/tutors.
  
  
• Course fees are based on a minimum, viable class size, although it may be possible for classes to continue on lower numbers, subject to an additional pro rata fee per student. This will vary from course to course.
  
  
• Pharos reserves the right to charge an administration fee of £10 for course changes requested by students.
  
  
• Course fee refunds will normally only be offered where a course is cancelled by Pharos. In such cases, Pharos will try to offer alternative provision but, where this is not possible, fees will be refunded as follows:
• Cancellation or course closure within the first two weeks – full refund
• Course closure after two weeks – pro rata refund
  
  
• The above does not affect your statutory right to ask for a refund within 7 days of making payment online. If you have paid online within the last 7 days and wish to cancel your payment, you must let us know within that 7 day period and a full refund will be made.
  
  

• Where a student leaves a course of their own volition (or in the unusual case of them being asked to leave the course due to disruptive, racist or otherwise unacceptable behaviour), no refunds can be made as course viability depends on this income.

• If you fall ill during a course, please let us know as soon as you can.